Getting To The Airport
If you arrive by rail, bus or coach, you can use one of our Assistance Points at the station to call for assistance.
There are designated disabled parking facilities, and an accessible bus will transfer you from the long stay car parks. Unfortunately, cars can no longer drop off passengers directly outside the terminal. Find out more information about disabled parking at airports here.
If you want specific help in getting to the airport, one option is to book a dedicated taxi service such as the one below:
Manchester - CRT
Our Tranport Services:Airport Transfers
Disabled Taxi Services
Disabled Minibus Services
Colin Rea Transport specialise in transporting and supporting passengers with special needs. Manchester based, we are an ideal option to those needing additional assistance getting to or from the Airport. We have a Fleet of Vehicles always available; 4-16 seaters, all of which are specially adapted to carry wheel chairs. We offer a 24/7 Meet and Greet service from the Airport and all Transfers come with Fixed Prices. Visit our Website for any additional information.
At the Airport
Manchester Airport endeavours to ensure its facilities are available to all passengers, including those that are visually or hearing impaired or otherwise disabled. Remember to contact your airline or tour operator a minimum of 48 hours in advance of your trip to ensure that you will have the right assistance. Once you have contacted your airline or tour operator, OCS (Outsourced Client Solutions) who are appointed by the airport will organise all your assistance needs.
Assistance throughout the airport
For passengers with reduced mobility departing from Manchester Airport, you will be picked up from your arrival point at the terminal and accompanied all the way to your seat on your flight. If you are arriving at Manchester, you will be assisted upon landing right up until whatever method of transport you have chosen for your onward journey.
- There are inductive coupler systems built into all public telephones.
- There are signs to assist passengers who may be deaf or hard of hearing.
- Assistance points (blue totems) are found close to doors to the terminal building (departure level), in Multi Storey Car Parks and the Bus and Rail Station. You can request assistance from these and also sit down whilst you wait.
- Ramps and lifts are provided throughout the Airport. All lifts have tactile buttons and voice synthesisers.
- Disabled toilets are clearly signposted and to be found throughout the terminal buildings.
Changing Places toilets have now been opened in the departures of Terminals 1, 2, and 3. These provide greater facilities for severely disabled passengers and their carers and include a hoist, adjustable changing table and sink, and more. Please note that these are not staffed.
Security officers at Manchester Airport have all gone through Disability Awareness training and you can request a private screening room. There are walking aids to help you through the detectors, and there is always seating close by.
If travelling with your own mobility equipment it will need to be checked over by the OCS Reception. Once this has been completed, you can travel onwards through the airport alone, or with a Customer Care Agent. Once at your gate, the Customer Care Agent will need to go through the necessary security checks to make sure your electric mobility equipment is safe for travel. It does help this process if you are familiar with how your chair works.