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Disabled Facilities

Getting To The Airport

If you arrive by rail, bus or coach, you can use one of our Assistance Points at the station to call for assistance.


Accessible Parking

There are designated disabled parking facilities, and an accessible bus will transfer you from the long stay car parks. Unfortunately, cars can no longer drop off passengers directly outside the terminal. Find out more information about disabled parking facilities at airports here.


Travel arrangements for people with reduced mobility

If you want specific help in getting to the airport, one option is to book a dedicated taxi service such as the one below:


Manchester - CRT

Tel: +44 (0)7877 591 366

E-mail: info@colinreatransport.co.uk

Website: www.colinreatransport.co.uk

Colin Rea Transport specialise in transporting and supporting passengers with special needs. Manchester based, we are an ideal option to those needing additional assistance getting to or from the Airport. We have a Fleet of Vehicles always available; 4-16 seaters, all of which are specially adapted to carry wheel chairs. We offer a 24/7 Meet and Greet service from the Airport and all Transfers come with Fixed Prices. Visit our Website for any additional information.

  • Wheelchair Adapted Transport
  • Wide Fleet of Specialist Vehicles.
  • Suitable for upto 16 passengers.
  • Fixed Prices on all Transfers.
  • 24/7 Meet and Greet Service.

At the Airport

Manchester Airport endeavours to ensure its facilities are available to all passengers, including those that are visually or hearing impaired or otherwise disabled.

Remember to contact your airline or tour operator a minimum of 48 hours in advance of your trip to ensure that you will have the right access provisions in place. Once you have contacted your airline or tour operator, OCS (Outsourced Client Solutions) who are appointed by the airport will organise all of your access needs.

Assistance throughout the airport

For passengers with reduced mobility departing from Manchester Airport, you will be picked up from your arrival point at the terminal and accompanied all the way to your seat on your flight. If you are arriving at Manchester, you will be assisted upon landing right up until whatever method of transport you have chosen for your onward journey.

Facilities

Changing Places

Changing Places toilets have now been opened in the departures of Terminals 1, 2, and 3. These provide greater facilities for passengers and their carers who require them and include a hoist, adjustable changing table and sink, and more. Please note that these are not staffed.

Security

Security officers at Manchester Airport have all gone through Disability Awareness training and you can request a private screening room. There are walking aids to help you through the detectors, and there is always seating close by.

Mobility

If travelling with your own mobility equipment it will need to be checked over by the OCS Reception. Once this has been completed, you can travel onwards through the airport alone, or with a Customer Care Agent. Once at your gate, the Customer Care Agent will need to go through the necessary security checks to make sure your electric mobility equipment is safe for travel. It does help this process if you are familiar with how your chair works.

Autism Awareness

If you or your child is on the autism spectrum, travelling through an airport can be a really intimidating task. Manchester Airport have put together some videos on each of the terminals for parents and carers of children on the autism spectrum, as well as some really helpful guides with some fun activities, for Terminal 1, 2 and 3.