Disabled Facilities

Facilities for Those with Special Needs

Manchester Airport endeavours to ensure its facilities are available to all passengers, including those that are visually or hearing impared or otherwise disabled. The airport offers:

• Aviation and Airport Services appointed by the airlines to provide services for disabled passengers.



• A wide cross-section of staff have received training in sign language.



• Inductive coupler system built into all public telephones.



• Signs to assist passengers who may be deaf or hard of hearing.



• A minicom system +44 (0)161 489 3561 available at the Information Desk, in Terminal 1 International Arrivals.



• Those with hearing aids with a 'T' position can receive enhanced announcements over the public address system when standing close to the induction loops indicated by the ear symbol.



• Special vehicles are provided to convey non-walking passengers and their companion and/or attendant.



• Designated parking facilities, adjacent to lifts, are available in the multi-storey car parks at all three terminals.



• Ramps and lifts are provided throughout the Airport. All lifts have tactile buttons and voice synthesisers.



• Telephones with good accessibility for wheelchair users are available throughout all three terminals. A public text payphone is situated in Terminal 1 International Arrivals.



• Specially designed toilets can be found in most areas of both terminal buildings and are clearly signposted.

Disabled Parking

There are marked bays near the lifts in all Short Stay car parks for disabled visitors and passengers. A wheelchair service is provided by airlines and should be requested at the time of booking your flight or holiday arrangements.

For disabled passengers requiring parking for 8 days or longer, Long Stay parking can be arranged in the Short Stay car parks to provide additional convenience at the lower Long Stay prices. To arrange this service call +44 (0)161 489 3723 at least 7 days prior to your flight, providing your dates of travel, car registration number and disabled badge number.

Tips for Disabled Air Passengers

You should compare the arrangements offered by different airlines before making your booking and be sure to check whether the cost of any special assistance is included in the price of your ticket.

Inform your airline of your particular needs in good time and check the policy of your airline if you wish to remain in your own wheelchair to the aircraft door rather than transfer to an airline wheelchair at check-in.

Remember that there are often long walking distances within airports and that this may cause you to require assistance. Pre-arranging any necessary assistance will ensure that it's available and that no time is lost in waiting for it to be arranged once you arrive at the airport.

For comprehensive information about disabled air travel visit Flying with Disability.